
Founded in 2017 by Hardik Desai, Tech Unity Infotech specializes in providing innovative ERP, CRM, and billing software solutions for manufacturing companies. We are dedicated to helping small and medium enterprises (SMEs) enhance their business operations with technology that streamlines processes, improves productivity, and supports growth.
The electrical equipment industry operates in a highly competitive environment where efficiency, timely service, and strong customer relationships are key to success. Managing multiple clients, distributors, and service requests can be challenging without a centralized system. A CRM (Customer Relationship Management) solution designed for the electrical industry helps manufacturers, dealers, and service providers streamline operations, improve communication, and boost customer satisfaction.
CRM is vital for the electrical equipment industry because it:
Improves lead conversion rates through automated tracking
Enhances dealer and customer relationships with better communication
Streamlines service and warranty management
Provides actionable insights to boost sales and customer satisfaction
Supports collaboration between departments for faster decision-making
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