Founded in 2017 by Hardik Desai, Tech Unity Infotech specializes in providing innovative ERP, CRM, and billing software solutions for manufacturing companies. We are dedicated to helping small and medium enterprises (SMEs) enhance their business operations with technology that streamlines processes, improves productivity, and supports growth.
The machinery and equipment industry is highly competitive, involving complex sales cycles, multiple stakeholders, and long-term client relationships. Managing quotations, service requests, and follow-ups manually can lead to missed opportunities and delayed responses. A CRM (Customer Relationship Management) solution designed for the machinery and equipment sector helps businesses streamline sales, enhance customer engagement, and boost after-sales support through automation and data intelligence.
CRM plays a crucial role in optimizing operations for machinery manufacturers, suppliers, and service providers by:
Reducing lead leakage with automated follow-ups
Improving communication between sales and service teams
Enhancing customer satisfaction through timely support
Simplifying quotation and approval processes
Providing actionable insights for smarter business decisions
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